Sex Toys : Frequently Asked Questions

If you're searching for answers to basic adult Sex Toy questions you're in the right place. Here you'll find answers to some of the most common questions asked by our visitors. If you're having problems with a newly purchased toy, read on. We've included some of the most common questions asked by our customers.
Most problems have a simple solution that will have you on the road to orgasmic bliss in no time. We hope we answer your particular question here in our Sex Toys FAQ section. If you have a question about an issue or topic we haven't covered please let us know! You may use our form and we'll either answer your question or point you in the right direction.

I've just bought a new Phallix and noticed some small marks on the shaft, is this a flaw or damaged in any way?
The small surface marks or lines that you are describing happen occasionally and are the result of handling by staff in the production and packaging of our products. From time to time while being handled or stored in our product bins they may rub or contact another piece and this contact may leave marks on the surface of the glass. While we do our best to minimize such contact it is unavoidable and these small surface lines are considered within the bounds of our quality control guidelines. They are not flaws or dangerous in any way and do not compromise the structural integrity of the product, posing no potential for harm. All of our glass is Polariscope tested and properly screened for flaws or any potential problems both in it's raw and finished forms to ensure that the Phallix that you receive is totally safe for a lifetime of enjoyment.

I've noticed some air bubbles in the glass, is this a potential problem?
No, small air bubbles will inevitably happen as the artist works the different colored glass into or onto other piece of glass. Air will occasionally get trapped within the glass and poses no potential problems.

Please feel free to contact us with all your questions and we will post the answers here for others to benefit from as well as answering you directly.